Domain Purchase Policy

When you complete a purchase on GoatNames.com, you are buying a premium domain name—a digital asset that grants rights to use a specific internet address (for example, YourBrand.com) subject to ICANN and registrar rules. Domain names are classified as digital goods. There is no physical product, shipping, or freight delivery of any kind.

Listings on GoatNames.com represent domain names offered for sale through our marketplace. Pricing, availability, and transfer method are shown on each domain's purchase page before checkout.

GoatNames does not ship packages, documents, or hardware. "Delivery" of your purchase means electronic transfer of domain registration from our registrar account (or the seller's account) to a registrar account you control. You will need an active account with a supported registrar (such as GoDaddy, Namecheap, Cloudflare, or others) to receive the domain.

GoatNames accepts instant purchases through Stripe Checkout and PayPal (on eligible domains; see our Payment Methods page). Higher-value transactions may also use Escrow.com as described on the domain page and in our FAQ.

• Stripe: After you click Buy Now with Stripe, you are redirected to Stripe's secure hosted checkout. Payment is confirmed when Stripe reports a successful charge to GoatNames.
• PayPal: Available on domains priced at $3,000 USD or less. Payment is confirmed when PayPal reports a completed payment to GoatNames.

A successful payment creates a payment confirmation and records your intent to purchase the listed domain at the price shown at checkout. GoatNames and/or our payment partners send confirmation emails and receipts according to their systems; we may also contact you regarding transfer steps.

Stripe and PayPal act as payment processors only. They do not sell the domain, set marketplace pricing, or perform registrar transfers on our behalf.

Domain delivery is always completed through registrar systems, but timing varies:

• Push transfer (often faster): We transfer the domain directly into your registrar account using your account email or customer ID. Many pushes complete within hours to a few business days once we have your details.
• Auth / EPP code transfer (standard): We provide an authorization code; you initiate transfer at your registrar. ICANN-regulated transfers often take 5–7 days after initiation, depending on registrar policies and security holds.

Some domains require additional verification, registry locks, or seller coordination. In those cases, transfer is manual and may take longer than automated push transfers.

Transfer of ownership is subject to all of the following:

• Successful payment confirmation via Stripe, PayPal, or approved Escrow.com transaction.
• Buyer providing accurate registrar account information and responding to transfer requests promptly.
• Absence of registrar locks, disputes, UDRP actions, or legal holds preventing transfer.
• Compliance with ICANN, registry, and registrar transfer policies.

Until the domain appears in your registrar account and you control DNS, you do not yet have operational control of the name, even if payment has cleared.

After payment confirmation, our team typically contacts you within 24 hours (business days) to begin the transfer. Estimated timelines:

• Initial outreach: Within 24 hours of confirmed payment (excluding weekends/holidays unless otherwise stated).
• Push delivery: Often 1–5 business days after we receive your registrar details.
• Auth-code transfer: Often 5–7+ days from transfer initiation, per registrar and ICANN rules.

GoatNames is not responsible for delays caused by third parties, including registrars, registries, Stripe, PayPal, Escrow.com, email filters, or buyer failure to provide correct account information.

Because domain names are unique digital assets, refunds are limited once a transfer has started or the domain has been committed to you. Full rules are in our Refund & Cancellation Policy. In general:

• Refunds may be considered if we cannot deliver the domain, duplicate payment occurred, or a verified technical error prevented the sale.
• Refunds are generally not available after transfer has begun, buyer remorse, dislike of the name, or third-party registrar delays.

If you believe there is an error with your order or payment, contact us first through our Contact page with your domain name, payment date, and receipt reference from Stripe or PayPal.

Unauthorized chargebacks filed without contacting us may delay resolution and can affect your ability to complete future purchases. We cooperate with Stripe, PayPal, and card networks on fraud and dispute investigations. See also our Payment Methods page for chargeback information.

As a buyer, you agree to:

• Provide accurate contact and registrar account information.
• Respond promptly to transfer instructions and approval emails.
• Ensure you have authority to purchase and use the domain for your stated purpose.
• Perform your own trademark and legal clearance before relying on a domain for commercial use.
• Review the listed price and domain spelling carefully before completing payment.

This Purchase Policy should be read together with our Terms of Purchase, Refund & Cancellation Policy, Terms of Service, and Privacy Policy.